Justram Equipment Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit justram.com (the “Site”) or interact with us.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide
We collect personal information that you voluntarily provide, including:
- Name
- Company name (optional)
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third‑party payment providers)
- Order details
- Messages or inquiries submitted through contact forms
B. Automatically Collected Information
When you browse our Site, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Referring website
- Cookies and tracking technologies
This information helps us improve the Site and shopping experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations, shipping updates, and customer communications
- Provide customer service and support
- Improve the Site’s performance and user experience
- Prevent fraud or unauthorized transactions
- Comply with legal obligations
We do not sell your personal information.
3. Payment Processing
We use trusted third‑party payment processors (such as Stripe, PayPal, etc.) to handle credit card and payment transactions.
We never store your full payment card details on our servers.
Your payment information is handled in accordance with the payment provider’s own privacy and security standards.
4. Cookies & Tracking Technologies
Our Site uses cookies to:
- Improve functionality
- Remember your preferences
- Enable shopping cart features
- Analyze traffic and usage patterns
You may disable cookies through your browser settings, but this may affect Site functionality.
5. Sharing Your Information
We may share your information with trusted third parties, but only as necessary to operate the business, such as:
- Shipping carriers
- Payment processors
- Email and website service providers
- Fraud prevention services
- Legal authorities (if required by law)
These partners are permitted to use your information only to perform services on our behalf.
6. International Orders & Customs
For international shipments, your shipping information may be shared with customs authorities as required.
Customs duties, taxes, and brokerage fees are the customer’s responsibility and are not included in our pricing.
7. Data Retention
We retain your information only as long as necessary to:
- Provide products and services
- Maintain order and tax records
- Fulfill legal requirements
- Resolve disputes
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access.
However, no method of electronic data transmission is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, contact us using the information below.
10. Third‑Party Links
Our Site may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Justram Equipment Inc.
Email: info@justram.com
Phone: +1-800-668-9875